Bottle In A Box Ltd. owns and operate this Website. This document governs your relationship with www.bottleinabox.co.uk (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence and www.bottleinabox.co.uk will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of Bottle In A Box Ltd. or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Bottle In A Box Ltd. and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Visual images for products on the site are there for visual guidance and may not include glasses or any other paraphernalia. What you are purchasing is listed in the product’s text description.
In order to contract with Bottle In A Box Ltd. you must possess a valid credit or debit card issued by a bank acceptable to us. Bottle In A Box Ltd. retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Bottle In A Box Ltd. or may in some cases be a third party. Where a contract is made with a third party Bottle In A Box Ltd. is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
(a) Age Restriction
We will only supply alcohol-based products to persons who are over the legal age, which is 18 years old in the United Kingdom and otherwise in full compliance with the law. In accordance with the Licensing Act 2003 and Licensing (Scotland) Act 2005 it is an offence for any person under the age of 18 to purchase or attempt to purchase alcohol. Similarly, any person over the age of 18 purchasing alcohol on behalf of any person under the age of 18 also commits an offence.
By placing an order on the Site and completing the order process which forms part of the contract of sale you thereby confirm that you are over 18, that someone over the age of 18 will be available to accept delivery at the delivery address provided for your order and that delivery will not be accepted by any person under 18 at that address. You further warrant and confirm that where you are placing an order on the Site as a gift to be delivered to any other person as a giftee, that the giftee is over the age of 18. Bottle In A Box Ltd. does not accept any liability whatsoever for delivery to or acceptance by any person under 18.
(b) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
(c) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
From time to time certain products may be unavailable. In this case Bottle In A Box Ltd. has the right to substitute to the nearest available product in terms of price.
Upon receiving your order we carry out a standard authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
Our shipping costs are listed on our Delivery and Charges page.
If the couriers attempt to make a delivery that is unsuccessful due to the recipient not being present at the time of delivery, this may result in further charges, which will be payable by the customer, and/or should the order be returned to us due to the customer not being present at time of delivery, then return charges will also be applied.
If the customer requests that the delivery should be left in a safe place, whether in writing, through the courier app, by a notice at the address, or any other means, Bottle In A Box Ltd. will not be responsible should the parcel go missing.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
After an order is placed with Bottle In A Box Ltd. it is the customer’s responsibility to ensure that all order and delivery details are correct at least two working days prior to despatch.
In some instances DPD may arrange for the parcel to be delivered to a pickup shop after a failed delivery attempt if no one is present at the delivery location and no instructions have been left for the courier. After this point it is the customer's responsibility to collect the parcel in the allocated time.
Any disputes or claims must be notified in writing within 7 days of the items being delivered, along with any evidence to support the claim. Bottle In A Box Ltd. will not be responsible for any claims or disputes made after 7 days of the items being delivered.
If you claim that a parcel has been delivered to an incorrect address, we will contact DPD who will in turn launch an investigation into this. This claim can only be made within 7 days of the items being delivered to the incorrect address. This investigation can take a minimum of 7 working days before it is concluded. In the event that the parcel is not retrieved and delivered correctly, we will issue a full refund for your order.
At Bottle In A Box Ltd. we will try our best to ensure that deliveries are made on the preferred delivery date chosen at checkout, however these dates serve as estimates and are not guaranteed.
Free delivery on orders placed with a total exceeding £90 is only applicable to one delivery address. Any orders which require delivery to more than one address will be charged the standard relevant delivery rates unless each delivery exceeds an order value of £90 for each individual address.
Damaged items must be notified in writing within 7 days of being delivered and photographic evidence of the damaged items must also be provided, otherwise the claim will not be validated. We cannot change or refund unwanted items that have been delivered.
If a parcel(s) is returned to us by the couriers due to the recipient not being present, delivery being refused at the address, incorrect shipping address on order, or for any other reason, then we will notify you requesting further instructions. If we do not hear you from within 14 days after us notifying you then we will refund the cost of your order less any delivery and return charges plus an admin fee of £5.
Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Bottle In A Box Ltd. and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Bottle In A Box Ltd.’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Disclaimer as to ownership of trade marks, images of personalities and third party copyright except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with Bottle In A Box Ltd. and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.bottleinabox.co.uk.
You agree to indemnify, defend and hold harmless Bottle In A Box Ltd., its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Bottle In A Box Ltd. shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Bottle In A Box Ltd. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Bottle In A Box Ltd.
This agreement shall be governed by Scottish law.